700-805 Self-Study Guide for Becoming an Cisco Renewals Manager Expert [Q19-Q34]

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700-805 Self-Study Guide for Becoming an Cisco Renewals Manager Expert

700-805 Study Guide Realistic Verified 700-805 Dumps

Cisco 700-805, also known as the Cisco Renewals Manager Certification Exam, is a professional-level certification exam offered by Cisco Systems. Cisco Renewals Manager certification is designed for professionals who are responsible for managing and renewing Cisco contracts and services. 700-805 exam tests the candidate’s knowledge and skills in contract management, customer relationship management, and sales operations.

NO.19 Which statement best describes an Accelerator?

A one-on-one coaching engagement covering specific use cases

A hosted on-to-many educational webinar with live expert Q and A

A one-on-one deep dive on network issues

An on-call service for customer support

NO.20 Which discussion point helps up sell a customer?

Focus on what the customer already has covered on the network.

Discuss changes in the network and identify any uncovered additions to the network.

Focus on how much it will cost the customer.

Discuss your prior ties and why you need the sale.

NO.21 Which services are contained in the CX portfolio?

Support Services ,Business Critical Services and Professional Services

Support Services and business Critical Services

Support Services,Business Critical Services,Professional Services,Managed services, and Learning Services

Support Services,Business Critical Services, Professional Services and Managed services

NO.22 What is the main purpose of CCW-R?

To allow customers and partners to download renewal data

To factor customer ATR,upsell and attrition

To capture partner and customer billing preferences

To allow customers and partners to renew software subscriptions and service contracts from one tool

NO.23 Which group of products are enterprise networking products?

WAN, LAN, Wireless

Routing, Switching, Access Points

iWAN, Viptela, Meraki

Salesforce, Box, AWS

NO.24 What is the ATR on a $10,000 one year recurring revenue contract?

10% of $10,000

$12000

$10,000

$10,000 divided by 12

NO.25 How does Cisco define ATR?

Contracts/subscriptions that have attrition terms revoked.

ATR is the sum of RP ad iarr , minus the attrition rate.

Any customer agreement where attrition has been an issue.

Contracts/subscriptions that are available to renew.

NO.26 Which business benefit of on-time renewals on Cisco products and services is valid?

ability to ensure that our TAC cases get priority over others

exclusive relationship with the customer

access to training programs and material

rebates and discounts from Cisco

NO.27 What is the primary measurement of success for a Renewals Manager?

upsell percentage

percentage of contracts closed

renewal success rate

iARR rate

NO.28 What is the key implication on-time renewals have for an IT provider company?

incentives will be paid

improved customer satisfaction

no major impact if sales are on plan

recurring business is preserved

NO.29 Which steps to develop a renewal quote are valid?

Identify the barriers to adoption, Ensure the customers is using the solution, Work with the Account Manager to create a Quote.

Identify the Item store new, Verify the Discounts, Confirm the Shipping address, Verify the Billing entity.

Ask the customer for Renewal data, Evaluate new requirement, Quote new services.

Position the new technology, create a Quote, Order the Quote.

NO.30 Who do renewals managers (rms) work with?

Rms work with account managers to drive ongoing revenue risk assessments and plays.

Rms work by themselves to develop a high level view customer requirements and objectives.

Rms work with pre-sales engineers and build customer solutions.

Rms work with service delivery teams and monitor engagements.

NO.31 What support should an RM take from the CSM?

Book customer-service briefings

Communicate value and the impact of Cisco solutions

Communicate new green field opportunities

Oversee the closure of contracts

NO.32 Which success indicator for a Renewals Manager is valid?

increased deployment of licenses

stabilized customer satisfaction scores

new product introductions

on-time renewal

NO.33 Which is the first step in a solutions-led sales approach?

present quote to customer

examine previous purchases

identify the latest technology release

understand the customer’s objectives

NO.34 Which product addresses network segment a in issues and is comprised of Viptela and Meraki products?

Tetration

SD-WAN

Security applications

Cloud services

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700-805 Self-Study Guide for Becoming an Cisco Renewals Manager Expert [Q19-Q34]

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