500-444 Exam Questions Get Updated [2023] with Correct Answers [Q32-Q48]

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500-444 Exam Questions Get Updated [2023] with Correct Answers

Practice 500-444 Questions With Certification guide Q&A from Training Expert PDF4Test

Cisco Contact Center Enterprise solution is a powerful tool that enables businesses to provide exceptional customer service and support. It allows companies to manage customer interactions across multiple channels, including voice, email, chat, and social media. The solution also provides advanced reporting and analytics capabilities, enabling businesses to gain valuable insights into customer behavior and preferences.

NEW QUESTION 32
What are two types of upgrades available for CCE? (Choose two.)

Common Ground

User Interface

Deviation

Technology Refresh

Standard

NEW QUESTION 33
What are two roles of a Certificate Authority (CA) in a trusted third-party CA certificate? (Choose two.)

to provide validation of certificate requests

to issue a CA signed Identity certificates

to provide domain validation certificate

to import the root CA certificate to each component

to generate a new Certificate Signing Request (CSR)

NEW QUESTION 34
What are two ways to deploy security certificates in CCE? (Choose two.)

Certificate Authority (CA)

3rd party signed

Security Authority (SA)

Digitally signed

Self-signed

NEW QUESTION 35
What are two considerations for PCCE 2K installation? (Choose two.)

add Router Logger after installing software

add PGs via PG setup after installing the software

run Domain Manager tool, add root, facility, and instance

run Websetup after installing the software

needs ICM/CCE software installed on all ICM/CCE servers

NEW QUESTION 36
Which team is responsible for ensuring that servers designated for use by CCE VMs meet these requirements, including but not limited to Storage System Performance and IOPS (Input/Output Operations Per Second) Requirements?

Design team

Deployment team

Support Team

Sales team

NEW QUESTION 37
Which two descriptions apply to UC on UCS Spec Based? (Choose two.)

may be available as a packaged offer such as the Cisco Business Edition 7000 Platform

VMware vCenter is required

defined as Rule Based

defined as Configuration Based

VMware vSphere is optional

NEW QUESTION 38
Which team is responsible for ensuring that servers designated for use by CCE VMs meet these requirements, including but not limited to Storage System Performance and IOPS (Input/Output Operations Per Second) Requirements?

Design team

Deployment team

Support Team

Sales team

NEW QUESTION 39
How are remote sites added?

PG Setup

Initialization Wizard

SPOG interface

Websetup

NEW QUESTION 40
Which telephony deployment is between a TDM trunk and a VOIP?

CUCM

CUBE

Voice gateway (VGW)

CUSP

NEW QUESTION 41
Which account does PCCE wizard use for logins to access the appropriate server and enable interfaces, databases, and protocols?

Setup login

Windows login

Local administrator login

Service Account login

NEW QUESTION 42
Where are external voice DNs sourced from in a CCE Dial Plan?

VGW

CUCM

CVP

CUBE

NEW QUESTION 43
Which powerful tool supports Element Grouping, Time of Day routing, and Call Admission Control?

VGW

CUSP

CUBE

CUCM

NEW QUESTION 44
What will the caller hear if Cisco Unified ICM sends back a label of 91919191?

MoH

Ringing

an error message

Audio

NEW QUESTION 45
What are two tasks of a PCCE initialization under Unified CCE PG? (Choose two.)

Creates the CUCM Peripheral Gateway (PG) with the CUCM PIM.

Creates just VRU PG; VRU PIMs need to be added manually.

Creates the Media Routing PG (MR PG) with three MR PIMs.

Downloads JTAPI from the Unified Communications Manager and installs it on the Unified CCE PG.

Downloads JTAPI from the Unified Communications Manager, but manually need to be installed in the Unified CCE PG.

NEW QUESTION 46
What is an enterprise-focused Session Border Controller (SBC) providing voice and video connectivity from the enterprise IP network to service provider SIP trunks?

CUCM

CUBE

CVP

DNIS

NEW QUESTION 47
How is a call assigned to a call type in the PCCE system?

when the call terminates, and data is written to the Cisco TCD table

when the call is first post-routed from Cisco Unified Customer Voice Portal

when the call is routed to an agent

when a call-routing script hits the first Queue to Skill Group node

NEW QUESTION 48
Which three features does Cisco Unified Border Element provide when CCE and Cisco Unified Customer Voice Portal are used? (Choose three.)

Silent Monitor inbound voice calls

NAT for address hiding D Demarcation point between networks

Record calls by forking the media using build-in-bridge

Secure communication using flow around mode

Normalize SIP messages using SIP profiles

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500-444 Exam Questions Get Updated [2023] with Correct Answers [Q32-Q48]

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