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QUESTION 74
What is the purpose of “reassignment_count” field in incident table?

QUESTION 75
Once the change request’s state changes to “Review”, the user should fill the mandatory fields in the review form.

QUESTION 76
What is the minimum role required for a user to create an Emergency Change?

QUESTION 77
Which table is used to store Known Error articles?

QUESTION 78
Where are the technical approvals defined, that are executed in the Change – Normal – Assess flow?

QUESTION 79
Which role has the ability to configure and manage incident Management properties?

QUESTION 80
Part of a custom Lightning Component displays the total number of Opportunities in the org, which is in the millions. The Lightning Component uses an Apex Controller to get the data it needs.
What is the optimal way for a developer to get the total number of Opportunities for the Lightning Component?

QUESTION 81
A company notices that their unit tests in a test class with many methods to create many records for prerequisite reference data are slow.
What can a developer to do address the issue?

QUESTION 82
What is the purpose of the “Send to event creator” check box in the notification form?

QUESTION 83
By default, when using Inbound actions, what happens if an email is received which has an Incident watermark?

QUESTION 84
When using Catalog Builder, what can be built using templates?
Choose 2 answers

QUESTION 85
Which of the following are valid states for Normal Change requests? (Choose all that apply.)

QUESTION 86

Which two of the examples above have correct System.debug statements? (Choose two.)

QUESTION 87
When documenting requirements, it is important to include the customer preferred designed choices.

QUESTION 88
The marketing department at Universal Containers regularly changes the page layout requirements for its custom marketing objects. The VP of Marketing has asked the administrator for permission to configure only these objects.
What can the administrator do to meet this request?

QUESTION 89
Which of the following reports are available for incidents in the baseline instance? (Choose three.)

QUESTION 90
Which platform feature is used to track field value durations, such as the length of time an Incident spent in each State or the length of time an Incident was assigned to each group?

QUESTION 91
According to ServiceNow, ChangeRequestStateModel_standard script include is meant to be modified by customers.