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WGU Organizational-Behavior Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Human Resource and Workplace Behavior | – Recruitment, selection, and onboarding concepts – Performance evaluation and feedback systems |
| Motivation and Performance | – Goal setting and performance management – Motivation theories (Maslow, Herzberg, McClelland, Expectancy theory) |
| Teams and Group Dynamics | – Group decision-making and conflict resolution – Team formation and development stages |
| Communication and Decision Making | – Organizational communication processes – Decision-making models and biases |
| Ethics and Organizational Responsibility | – Corporate social responsibility – Ethical decision making in organizations |
| Leadership and Management | – Power, influence, and authority – Leadership styles and theories |
| Organizational Structure and Culture | – Organizational culture and change – Organizational design and structure types |
| Foundations of Organizational Behavior | – Definition and scope of organizational behavior – Individual behavior in organizations – Work attitudes and job satisfaction |
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