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Cisco 300-810 Exam Overview:

Certification Vendor: Cisco
Exam Name: Implementing Cisco Collaboration Applications (CLICA)
Exam Number: 300-810 CLICA
Real Exam Qty: Approximately 55-65
Certificate Validity Period: 3 years
Exam Format: Multiple choice, Multiple answer, Simulated scenarios (simlets), Drag and drop
Related Certifications: CCNP Collaboration Core (350-801 CLCOR)
Cisco Certified Specialist – Collaboration Applications Implementation
Exam Duration: 90 minutes
Available Languages: English, Japanese
Exam Price: $300 USD
Recommended Training: Cisco Official Collaboration Certification Training
Cisco Learning Network – Collaboration Training
Exam Registration: Pearson VUE Cisco Exams
Cisco 300-810 Exam Page
Sample Questions: Cisco 300-810 Sample Questions
Exam Way: Online proctored or onsite testing via Pearson VUE
Pre Condition: No formal prerequisite, but CCNP Collaboration core exam (350-801 CLCOR) is required for CCNP Collaboration certification
Official Syllabus URL: https://www.cisco.com/c/en/us/training-events/training-certifications/exams/current-list/300-810-implementing-cisco-collaboration-applications-300-810.html

 

QUESTION 154
Refer to the exhibit.

Refer to the exhibit. Cisco UCM is integrated with Cisco Unity connection via a SIP truck and is configured using a globalized dial plan (directory number are configured with “*”). Using cisco best practices, which implementation allows call transfers to internal directory numbers but not to PSTN numbers?

 
 
 
 

QUESTION 155
Drag and drop the steps of the SAML SSO process from the left into the order on the right.

QUESTION 156
A user complains that incoming calls are being forwarded to another extension before being transferred to voicemail. The user expects calls to be transferred to their voicemail faster if they do not answer the phone. The administrator is managing calls with the supervised transfer option on a Cisco Unity Connection call handler. What should the administrator change to resolve this issue?

 
 
 
 

QUESTION 157
Refer to the exhibit.

An organization is moving from on-premise Exchange to Microsoft Office 365 for email and calendaring. The administrator would like to maintain meeting presence functionality in Jabber clients connected to Cisco IM and Presence after this move. Office 365 certificates must be installed to accomplish this. Which two trust stores should these certificates be uploaded to on Cisco IM and Presence? (Choose two.)

 
 
 
 
 

QUESTION 158
Refer to the exhibit. Persistent Chat is configured in the Cisco IM and Presence server using PostgreSQL as the back-end database. Users report that the Chat Rooms icon is missing from their Cisco Jabber clients. Which action should the administrator take to resolve this issue?

 
 
 
 

QUESTION 159

Refer to the exhibit. A collaboration engineer is troubleshooting an alarm that indicates that there are duplicate user IDs. Which two actions resolve this issue? (Choose two.)

 
 
 
 
 

QUESTION 160
Drag and drop the steps of the SAML SSO process from the left into the order on the right.

QUESTION 161
Refer to the exhibit.

Apple Push Notification integration is configured in a Cisco Unified IM and Presence deployment and has been working property. Administrators now report the error “Push notification settings cannot be configured.
400 Bad Request.” in the GUI, and HTTP logs are displaying the errors that are shown in the exhibit. Which action solves this issue?

 
 
 
 

QUESTION 162
Which statement about SIP federation between Cisco Unified Communications IM and Presence and Microsoft Skype for Business is true?

 
 
 
 

QUESTION 163
Refer to the exhibit.

Cisco Unity Connection and Cisco Unified Communications Manager are integrated by using SCCP. The Voice Mail Ports are registered. Users report that calls fail when forwarded to voicemail. Which is a cause of the issue?

 
 
 
 

QUESTION 164
Which Cisco IM and Presence service must be activated and running for IM Presence to successfully integrate with Cisco Unified Communications Manager?

 
 
 
 

QUESTION 165

Refer to the exhibit. Cisco UCM is integrated with Cisco Unity connection via a SIP truck and is configured using a globalized dial plan (directory number are configured with “*”). Using cisco best practices, which implementation allows call transfers to internal directory numbers but not to PSTN numbers?

 
 
 
 

QUESTION 166
Refer to the exhibit.

Which protocol is used for communication between Cisco IM and Presence and Microsoft Exchange Server?

 
 
 
 

QUESTION 167
Refer to the exhibit.

An administrator is troubleshooting an issue with XMPP Federation between two. eight-node IM and Presence clusters. After looking at the logs, the administrator finds this message and must publish one or more DNS SRV records containing one or more addresses of the IM and Presence node(s). How many nodes must be selected to publish?

 
 
 

QUESTION 168
Refer to the exhibit.

Users connected to the internal network report a “Cannot communicate with the server” error while trying to log in to Cisco Jabber using auto service discovery. The Jabber diagnostics and the SRV record configuration are as shown in the exhibit. The host cucm1.ccnp.cisco.com is correctly resolved by the user desktops with the Cisco Unified Communications Manager IP address. Why is the user not able to log in?

 
 
 
 

QUESTION 169
Digital networking is configured between two Cisco Unity Connection clusters using an HTTPS connection.
Which two objects are replicated between these two clusters? (Choose two.)

 
 
 
 
 

QUESTION 170
Which description of an IdP server is true?

 
 
 
 

QUESTION 171
An engineer is assisting a user who is reporting Jabber desk phone control issues. The user has two desk phones, but jabber controls only one of them. The user is mot given the option to select the second phone within the Jabber client. Everything else is functioning normally with Jabber and with both desk phones. Which action resolves this issue?

 
 
 
 

Cisco 300-810 exam covers a wide range of topics, including the deployment and configuration of Cisco Unity Connection and Cisco Unity Express, Cisco Unified IM and Presence, Cisco Webex Teams, and Cisco Jabber. Candidates are also tested on their ability to troubleshoot these applications and integrate them with other Cisco collaboration solutions. Passing 300-810 exam demonstrates the candidate’s ability to implement and manage Cisco collaboration applications in a variety of settings, including small businesses, large enterprises, and service provider environments.

 

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