Free certification test prep

NEW QUESTION 165
A company with a big information technology (IT) department has hired a lead business analyst (BA) to enhance its business analysis practices. The lead BA discovers that sponsors are not satisfied with project outcomes. Developers complain about incomplete, ambiguous, and changing requirements. All stakeholders, including project managers, are blaming long cycles of analysis for the delays. The business analysts, in turn, feel overwhelmed with the number of projects and frustrated by the lack of collaboration from reviewers of their deliverables. All of the evidence is anecdotal and none of the groups could strongly substantiate their options.
What should the lead BA implement to identify areas of improvement?

NEW QUESTION 166
A business analyst (BA) at a regional bank has recently been assigned to assist on a project to expand into new markets. The chief executive officer (CEO) envisions the bank as a national brand and has asked the chief financial officer (CFO) to monitor project progress closely. The project manager (PM) has asked the BAs on the team to recommend an appropriate business analysis approach.
Based on the nature of the project and the industry, which approach should they recommend?

NEW QUESTION 167
Which of the following is responsible for preparing the business architecture, feasibility studies, and business cases?

NEW QUESTION 168
An organization is trying to streamline its current processes to improve performance and reduce costs. A business analyst (BA) conducted a process improvement workshop and identified the following issues as the top three items to be addressed:
1: There are multiple teams to define systems, functionality, and content in many instances, multiple teams are defining the same functionalities while other functionalities are not being defined at all leading to unclear understanding of business requirements.
2: Product specification forms are published each year. A comparison tool is used to evaluate specification differences between yearly releases; but does not adequately identify changes between versions and needs to be improved.
3: Training consists of a new team member shadowing a seasoned team member. There are no written training materials or formal training sources therefore training is inconsistent and not meeting the needs of the organization.
What analysis approach must the BA use to determine changes required to address the training needs?

NEW QUESTION 169
An organization implements a solution to increase the efficiency of its internal processes. The business analyst (BA) felt that the success of the solution is tied to the organizational structure and confirmed that the solution conforms to the organizational hierarchy. After the solution rolled out, the solution was not widely adopted among stakeholders and some features were not being utilized.
Which aspect of the organizational structure did the BA fail to consider?

NEW QUESTION 170
Your organization is using a plan-driven approach to business analysis.
What characteristic must be true of changes in the approach that your organization is using?

NEW QUESTION 171
Mary is the business analyst for your organization. She asks you what the purpose of the assess capability gaps task is. Which of the following is the best response to give Mary?

NEW QUESTION 172
You are completing the requirements for vendor selection and need to create a procurement form that will ask the vendor to provide only a price for commercial-off-the-shelf solution. What type of procurement form will you need to provide to the vendor?

NEW QUESTION 173
Which one of the following diagrams when properly laid out is always laid in a left to right display to properly reflect the chronology of all project work?

NEW QUESTION 174
Your organization needs to adapt to the change economy, new technologies, and an increase in competition in order to survive. They’ve asked you to complete a business analysis approach that will help them change their organizational policies in order to achieve their goals and objectives.
What business analysis technique has this organization asked you to complete?

NEW QUESTION 175
Which one of the following is an example of a non-negotiable demand by a stakeholder during the requirements prioritization session?

NEW QUESTION 176
Which one of the following is the most accurate definition of the solution scope?

NEW QUESTION 177
You are creating the solution scope for a proposed solution in your organization. You need to understand the scope of work that needs to be completed. You elect to identify the solution scope and then break the solution scope into smaller work products or deliverables. What technique are you using in this instance?

NEW QUESTION 178
A major manufacturer of popular beverages has appointed a local distributor to serve a specific territory. The demand for the beverages has a pronounced seasonal pattern. The distributor performs well overall, but is repeatedly unable to keep up with fulfilling many customer orders during peak demand periods. The distributor’s current delivery capability is stretched to deliver 60 tons of merchandise per day whereas the season’s peak demand periods need a daily delivery capability of up to 100 tons.
The distributor is under pressure to fully meet the year-round market demand in order to stay in business. The distributor’s management wants to identify and consider more cost-effective options as resorting to adding more trucks and drivers would not be economically feasible.
A business analyst (BA) has spent several days observing and measuring the warehouse activities to understand the situation and to gain insights into possible solutions. The delivery workflow is a four-step process: (1) picking the orders and assembling them on trays, (2) bringing the trays to the loading bay, (3) loading the orders into trucks, and (4) delivering the orders to customers. As the following table illustrates, overall performance depends is dependent on five major resources: (1) the workers who pick the orders and load them into trucks, (2) the tallyers who check the orders, (3) the drivers, (4) the trucks, and (5) eight loading bays (LBs).

If the driver’s average throughput is 0.6 tons/hour, how many hours per day would 15 drivers have to work to deliver 100 tons of merchandise?

NEW QUESTION 179
When can changes to requirements occur in a business analysis planning and monitoring assignment?

NEW QUESTION 180
Which of the following requires that all parties in the conflict must give up something?

NEW QUESTION 181
In a risk assessment exercise of a software implementation program, the business analyst (BA) has successfully computed the probability of occurrence (POC) and the cost of impact for each of the identified risks as follows:

Which of the following will have the highest negative impact to value?

NEW QUESTION 182
Which of the following stages of a project defines the number of risks and opportunities, including intense planning and anticipation of risk events?

NEW QUESTION 183
Which of the following meeting brings all of the potential vendors together to discuss the statement of work and the request for proposal?

NEW QUESTION 184
Which of the following is a method of displaying the timelines of all the various subtasks that are involved in any project?

NEW QUESTION 185
____ is the degree to which a set of inherent characteristics fulfills requirements.

NEW QUESTION 186
A national branch of a global company is struggling to improve business processes of its Public and Government Affairs (PGA) department. To work with external stakeholders effectively, PGA employees need to collect, manage, and exchange a vast amount of information. Complex cases involve collaboration of many employees from different departments. The ability to share information and to coordinate corresponding activities is crucial for the company’s growth plans. Their current tools and practices do not serve the purpose well. The existing system, which was deployed a couple of years ago, has only a few active users. The majority of PGA employees avoid using it because the system is hard to use and lacks needed functionality.
Consequently, available information is mostly unstructured and stored either locally or on a shared network drive. Some of the information exists only in a paper form.
The branch’s PGA head, who sponsors the project, wants to implement a configurable solution that two other branches successfully deployed several months ago. Both deployments were done by three solution consultants, who will be available to assist in the project. They will be responsible for tailoring the solution to PGA needs, as well as for training the PGA staff. With their help, the sponsor plans to complete the project in approximately three months.
The solution consultants reside in another country 7 hours ahead of the rest of the project team. They will be available part-time, but are planning two one-week long trips to the PGA central office to conduct initial training and to participate in the final deployment of the system into production. The consultants, in turn, expect a business analyst (BA) to assist in collecting necessary data and defining customization requirements.
A BA suggests interviewing employees to elicit user requirements and then performing a gap analysis to identify solution customization requirements. However, the sponsor believes that it will be a waste of time because the employees do not know how the process should work in the future. The sponsor expects the solution to help shape their process and wants to start with the solution as is, amending it as necessary based on the user feedback.
What should the BA do?

NEW QUESTION 187
A business analyst (BA) is working on a stakeholder collaboration plan. The main goal is to select the approaches that work best to meet the needs of external and internal stakeholders.
Which aspects should be taken into account?